| Count | Queue |
| 3690 | InfoServ::Library Service Desk |
| 5 | InfoServ::Media and Sales |
| 3 | InfoServ::Data Protection |
| 360 | InfoServ::Endpoint Support |
| 2 | InfoServ::Systems::Endpoint Support |
| 1 | InfoServ::IT Service Desk::Refereed |
| 19 | InfoServ::Networking::Projects |
| 1 | InfoServ::Network and Telephony::Projects |
| 5 | InfoServ::AT Training |
| 145 | InfoServ::E-Learning |
| 216 | InfoServ::Network and Telephony |
| 4 | InfoServ::Systems::Master Children |
| 174 | InfoServ::Networking::Inbox |
| 50 | InfoServ::Resources Acquisitions |
| 8 | InfoServ::Systems::Holding |
| 82 | InfoServ::IT Service Desk::Referred |
| 777 | InfoServ::Web Team |
| 32 | InfoServ::Systems::In Progress |
| 17 | InfoServ::AppDev AStRA |
| 56 | InfoServ::PST Faults |
| 1 | InfoServ::Security::Sensitive |
| 394 | InfoServ::Procurement |
| 185 | InfoServ::Tell Us Now |
| 963 | InfoServ::Technical Support |
| 667 | InfoServ::Systems::Inbox |
| 205 | InfoServ::Collection Management |
| 91 | InfoServ::Networking |
| 114 | InfoServ::Systems |
| 155 | InfoServ::Security |
| 37 | InfoServ::Systems::Projects |
| 14 | InfoServ::IS Mailbox |
| 2008 | InfoServ::IT Service Desk |
| 24 | InfoServ::Academic Engagement |
| 1984 | InfoServ::Applications |
| 8 | InfoServ::Resource Discovery |
| Count | Ticket Path |
| 315 | InfoServ::Procurement |
| 7 | InfoServ::Systems::Inbox => InfoServ::IT Service Desk => InfoServ::Systems::Inbox |
| 3357 | InfoServ::Library Service Desk |
| 1190 | InfoServ::IT Service Desk |
| 80 | InfoServ::Networking::Inbox |
| 125 | InfoServ::E-Learning |
| 46 | InfoServ::Library Service Desk => InfoServ::Collection Management |
| 11 | InfoServ::Systems |
| 155 | InfoServ::Network and Telephony |
| 772 | InfoServ::Web Team |
| 9 | InfoServ::Network and Telephony => InfoServ::Networking::Projects |
| 6 | InfoServ::IT Service Desk => InfoServ::Network and Telephony |
| 12 | InfoServ::IT Service Desk => InfoServ::Systems::Inbox => InfoServ::IT Service Desk |
| 19 | InfoServ::Applications => InfoServ::IT Service Desk |
| 82 | InfoServ::Collection Management |
| 30 | InfoServ::Procurement => InfoServ::Technical Support |
| 6 | InfoServ::IS Mailbox |
| 6 | InfoServ::Systems::Inbox => InfoServ::Endpoint Support |
| 9 | InfoServ::IT Service Desk::Referred |
| 6 | InfoServ::Systems::Inbox => InfoServ::IT Service Desk::Referred |
| 203 | InfoServ::Systems::Inbox |
| 8 | InfoServ::Systems::Inbox => InfoServ::Systems::Projects |
| 11 | InfoServ::Procurement => InfoServ::IT Service Desk |
| 27 | InfoServ::Library Service Desk => InfoServ::Collection Management => InfoServ::Library Service Desk |
| 42 | InfoServ::Systems => InfoServ::Systems::Inbox |
| 588 | InfoServ::Technical Support |
| 12 | InfoServ::Library Service Desk => InfoServ::Collection Management => InfoServ::Library Service Desk => InfoServ::Collection Management |
| 9 | InfoServ::Library Service Desk => InfoServ::Academic Engagement |
| 15 | InfoServ::Systems::Inbox => InfoServ::Security |
| 182 | InfoServ::Tell Us Now |
| 23 | InfoServ::Endpoint Support => InfoServ::IT Service Desk |
| 13 | InfoServ::Network and Telephony => InfoServ::IT Service Desk |
| 1824 | InfoServ::Applications |
| 14 | InfoServ::AppDev AStRA |
| 62 | InfoServ::Security |
| 33 | InfoServ::Security => InfoServ::IT Service Desk |
| 6 | InfoServ::IT Service Desk => InfoServ::Procurement |
| 8 | InfoServ::IT Service Desk => InfoServ::Library Service Desk |
| 68 | InfoServ::Systems::Inbox => InfoServ::IT Service Desk |
| 36 | InfoServ::Library Service Desk => InfoServ::Resources Acquisitions |
| 11 | InfoServ::IT Service Desk => InfoServ::Applications |
| 46 | InfoServ::Networking => InfoServ::Networking::Inbox |
| 276 | InfoServ::Endpoint Support |
| 49 | InfoServ::Library Service Desk => InfoServ::IT Service Desk |
| 6 | InfoServ::IT Service Desk => InfoServ::Endpoint Support |
| 45 | InfoServ::PST Faults |
| 10 | InfoServ::Systems::Inbox => InfoServ::IT Service Desk => InfoServ::Systems::Inbox => InfoServ::IT Service Desk |
| 210 | InfoServ::IT Service Desk => InfoServ::Technical Support |
| 6 | InfoServ::Systems => InfoServ::Systems::Inbox => InfoServ::IT Service Desk::Referred |
| 11 | InfoServ::Systems => InfoServ::Systems::Inbox => InfoServ::IT Service Desk |
| 24 | InfoServ::Applications => InfoServ::Library Service Desk |
| 16 | InfoServ::IT Service Desk => InfoServ::Systems::Inbox |
| 21 | InfoServ::Systems::Inbox => InfoServ::Applications |